"Partnering with Efficiently Technologies has been a game-changer for the MTA's AI strategy, setting a new standard for AI in public transit. Their advanced multilingual chatbot, Dash, has redefined the way we serve our riders—providing instant answers, live train updates, and even ticket purchases in a single, smooth interaction. With Dash, we're able to combine structured, unstructured, and realtime data into one intelligent interface that's not just fast and easy to use but incredibly reliable. This tech isn't just an upgrade; it's a giant leap toward making transit information more accessible and seamless for millions of New Yorkers every day."
Will Fisher, Head of Digital Services, MTA